Contact Us

Contact Us!

Our team of knowledgeable and friendly staff are here to help. Whether you are looking for a local service, want to become a fundraiser, or work with us – just get in touch.

FitzRoy Service Helpline

Email: services@fitzroy.org
Phone: 0808 168 4662

Fundraising

Email: fundraising@fitzroy.org
Phone: 01730 711 106

Volunteering

Email: volunteering@fitzroy.org
Phone: 01730 711 106

Recruitment

Email: recruitment@fitzroy.org
Phone: 01730 711 111

Media Enquiries

Email: marketing@fitzroy.org
Phone: 01730 711 103

Business Development

Email: diane.french@fitzroy.org
Phone: 0808 168 4662

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North & East Midlands

Email: julie.bruce@fitzroy.org
Phone: 07772 731190

North & West Midlands

Email: joanne.keight@fitzroy.org
Phone: 07799 470291

South West & Central

Email: sue.prior@fitzroy.org
Phone: 07794 275384

London & South East

Email: mark.grover@fitzroy.org
Phone: 07816 065116

Business Development

Email:
Phone:

Diane French, Director of Business Development and Operations: diane.french@fitzroy.org

Accreditations

As a professional organisation with more than 50 years' experience, we have the approval of several important monitoring boards.

Driving Up Quality

FitzRoy is driving forward a commitment to quality because we believe in being the very best we can possibly be for the people we support and their families.To do this successfully we have revised our quality assurance systems, and put in place a rigorous structure so we can confidently:• Assess ourselves effectively against the Driving Up Quality Code. • Enable the people we support to be more actively engaged in monitoring quality and giving feedback. From April 2015, Quality Advisors (people that use our services) will be verifying our Driving Up Quality Code self-assessment. • Ensure our Directors and Trustees have direct access to quality information and reports including how we are working on the five areas of the Code. • Fully comply with the new CQC obligations, and the new REACH standards.Following our Driving Up Quality Self-Assesment, extensive consultation with the people that use our services, and working with partners from other social care providers, we have formed a new Improvement and Development Team. This is made up of the people we support, who bring their expertise by experience to the role of Quality Advisors, and senior Managers with operational backgrounds.

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Positive About Disabled People

FitzRoy is proud to hold the Positive about Disabled People’s ‘two tick’ symbol.The symbol is awarded by Job Centre Plus to employers who have made commitments to employ, keep and develop the abilities of disabled staff.If an employer uses this symbol, it means they are positive about employing disabled people and will be keen to know about your abilities.

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Investors in People

Investors in People is a people management standards board who support organisations to manage change effectively, engage with employees and improve leadership capabilities within the workplace.FitzRoy has been consistently accredited through Investors in People since 1997. We are regularly assessed to ensure we give the best possible support to our staff team and maintain a positive working environment.In our most recent assessment, Investors in People said: “Both our assessors were tremendously impressed by the commitment and care shown by staff toward the service users. Clearly, people understand the values of FitzRoy, believe in them and demonstrate them on a daily basis.” Please visit their website for more details about Investors in People.

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The Fundraising Regulator

The Fundraising Regulator is the voluntary, independent regulator of charitable fundraising in the UK aims to ensure that fundraising remains respectful, open, honest and accountable to the public.They oversee a transparent and independent regulatory scheme for fundraising, aiming to raise standards and build public confidence in fundraising. As a member of this regulator, FitzRoy work tirelessly to comply with fundraising best practice, complaint handling and changes to the law. Please visit their website for more details about The Fundraising Regulator.

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Exor Award for Supporting People with Learning Disabilities

Exor empowers organisations to meet their compliance and procurement policies across a wide range of areas, including efficiency, economic development, regeneration and risk management. In December 2011, FitzRoy received an award from the board in the area of ‘supporting people’, demonstrating the high quality health and safety procedures among our services.

Winner at the National Learning Disabilities 2014 for Outstanding Contribution

John Williams, FitzRoy co-founder won the Outstanding Contribution Award at the National Learning Disabilities Awards.The awards, organised by Care Talk in association with the British Institute of Learning Disabilities, pay tribute to individuals and organisations who support people with learning disabilities, and celebrate excellence in this area. The Outstanding Contribution Award recognises an individual who has made a long-term outstanding contribution to the lives of people with learning disabilities.Over fifty years ago, John Williams, a founding trustee of FitzRoy, worked with the founder Elizabeth FitzRoy as a volunteer, managing the charity whilst holding down a top job at the NHS. He gave his time because he was passionate in the belief that people with learning disabilities should lead ordinary lives and have the support they need to fulfil their potential instead of being hidden in institutional settings.